1. My item is DOA(dead on arrival), how could I do?
We feel very sorry for the defective item you received. Though we have an extensive testing before shipping, we can’t 100% avoid this problem. After you receive your order, please test them first. If you receive any broken item, please contact us within 48 hours, we will try our best to get it squared away.
2. How to order on Yuototech website?
Contact with us: customers service or E-mail
3. How to track the parcel?
We will share you the parcel’s tracking number when we send it out. And share you the tracking website.
4. How to do when I receive the wrong order?
We feel very sorry for the inconvenience. If the items you received are not the one you ordered or not as described, please take a picture of the item you receive and contact us with your order number. We will get back to you within 24 hours in business days.
5. How to get the best price at Yuototech?
This page is only for retail customers. Business customer please contact E-mail: [email protected]. Thanks.
6. How long does it take for the order to be delivered?
Around 15 days